Bitjeli Terms and Conditions — Know this before you get started

By using the Bitjeli website (https://bitjeli.win) and its associated mobile applications, you agree to be fully bound by these Terms and Conditions. These Terms constitute a legally binding agreement between Bitjeli and its members.

Bitjeli is an online Sports Betting and gaming platform serving users in Bangladesh. Use of the platform is subject to the following Terms and Conditions, which all users are required to follow.

• It is your responsibility to read and understand these Terms and Conditions in full.
• Bitjeli reserves the right to amend these Terms and Conditions at any time.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms.
• If you disagree with any part of these terms, please discontinue use of the platform.

Opening an account with Bitjeli requires meeting certain eligibility criteria. All information submitted during registration must be truthful, accurate, and complete. Accounts created using false information will be terminated, and any funds held in such accounts may be forfeited.

• You must be at least 18 years old to register.
• Each person may only hold one account.
• Only one account is permitted per mobile number and email address.
• Keeping your account password confidential is solely your responsibility.
• Sharing your account with or allowing access by any other person is strictly prohibited.
• Withdrawals cannot be processed until identity verification (KYC) has been completed.

Bitjeli supports deposits and withdrawals via Mobile Banking, Nagad, and Rocket. All transactions are secured with SSL encryption. Deposits are typically credited instantly, though in some cases processing may take 1 to 3 business days.

• Minimum deposit: BDT 200.
• Minimum withdrawal: BDT 500.
• Withdrawal processing takes 1–3 business days.
• The method used for withdrawal must match the method used for the original deposit.
• Withdrawals to third-party accounts are not permitted.
• If a transaction fails to complete for any reason, the funds will be returned automatically.

Betting rules on Bitjeli are set in accordance with international standards. Once a bet is confirmed, it cannot be changed or cancelled — so please verify all details carefully before placing your bet.

• Confirmed bets cannot be changed or cancelled.
• If an event is cancelled, your stake will be refunded in full.
• In the event of losses caused by technical issues, Bitjeli will investigate and make a decision accordingly.
• Bitjeli reserves the right to void any bet where the odds contained an error.
• Maximum bet limits may vary depending on the event and market.
• Delayed acceptance may occur in live betting — this is a normal part of the process.

Bitjeli offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with specific wagering requirements. Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering amount has been met.

• The welcome bonus applies to your first deposit only.
• Wagering requirements are typically 5–20 times the bonus amount.
• Bonus validity is generally 7 to 30 days.
• Multiple promo codes cannot be used at the same time.
• Evidence of bonus abuse may result in account suspension.
• Bitjeli reserves the right to modify or discontinue any promotion at any time.

Bitjeli believes that betting is a form of entertainment, not a source of income. We genuinely care about the wellbeing of our members. If you feel that betting is having a negative impact on your daily life, please seek help.

• Members can set their own daily/weekly deposit limits.
• You can take a break at any time using the self-exclusion feature.
• Keep your account out of reach of minors.
• If you feel you need help, visit our Responsible Gaming page.

The activities listed below are strictly prohibited on the Bitjeli platform. Any violation of these rules will result in permanent account closure and, where necessary, legal action.

• Placing bets using bots or automated software.
• Match fixing or betting using insider information.
• Money laundering or any form of illegal financial transactions.
• Bonus abuse or gaining advantages through multiple accounts.
• Attempting to hack the system or breach platform security.
• Stealing another member's account credentials or gaining unauthorised access to their account.

Bitjeli reserves the right to temporarily suspend or permanently close any account under the circumstances listed below. Members will generally be notified before any account closure; however, in cases of fraud, immediate action may be taken without prior notice.

• Violating the terms and conditions.
• Registering with false or misleading information.
• Failure to complete KYC verification or submission of fraudulent documents.
• Account inactivity for an extended period (more than 12 months).
• At the member's own request.

Bitjeli takes the protection of members' personal information very seriously. Any information provided during registration is used solely for service improvement and legal compliance purposes.

• Member information is never sold to third parties.
• User information is not shared with government agencies unless required by a lawful directive.
• All data is stored with SSL encryption.
• See our Privacy Policy for more details.

Bitjeli may update these Terms and Conditions at any time. Members will be notified of changes via email or an in-platform notification. Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms.

• At least 7 days' notice will be given before any significant changes take effect.
• The latest version of the terms will always be available on this page.
• For any questions, reach us via live chat or email.
• Bitjeli's decision shall be considered final in all dispute resolutions.